All the prices on the Motorixplosion website are inclusive of VAT. In the case of access with registered users, the prices are automatically modified according to the taxation of the State of registration (E.U. - not E.U.) and the user can conclude the purchase with the correct prices for his own State. Prices can be changed at any time, without prior notice. All goods travel with regular tax documents (receipt or invoice) issued at the time of shipment. In the case of promotions or special prices, they are valid while stocks last.
All products have a warranty period against manufacturing defects of the new product of 12/24 months according to the product purchased and as required by Legislative Decree. n. 24 of 02-02-2002. This guarantee is reserved for private individuals only, for those who make professional use of the goods and / or are purchased with an invoice, the guarantee is 12 months as required by Directive 1999/44 / EC. Once a defect has been found, it is obligatory to communicate it to Motorexplosion, once the warranty procedure has been opened and the confirmation received, the product must be returned carriage paid or delivered to our office by providing a copy of the tax document issued at the time of purchase. motorxplosion will resolve it in the shortest possible time by repairing and / or replacing it after a technical check carried out at its headquarters or that of the manufacturer by specialized personnel. The customer entitled to warranty will not be asked for any additional sum compared to the price paid at the time of purchase and the return to the customer's home will be at the expense of Motorexplosion.
Limitations of Warranty
The warranty does not apply to damage caused by neglect, incorrect use and installation and not compliant with the warnings and indications given in the instruction or installation manual, from misuse, abuse, deterioration, lightning, atmospheric phenomena, overvoltages and overcurrents, insufficient or irregular power supply, adaptation or modification, nor damage caused by incorrect use or in contradiction with technical and / or safety measures. The installation of technical products must be entrusted to specialized personnel and / or professional operators in the sector. In particular, all those perishable products with the use of which it is not possible to establish with certainty the cause of the malfunction as it is connected to other external factors are subject to warranty limitations (a specific document can be consulted on the warranty limitations of batteries). In these cases, only the manufacturer's warranty is valid. The goods that after having been checked will not exceed the warranty requirements will be returned at the customer's home.
The technical information included in the Motorexplosion website is obtained from the information published by the manufacturers of the goods included in our catalog. motorxplosion therefore reserves the right to modify and / or adapt the technical and dimensional information of the products in the catalog based on what will be communicated by the manufacturers, even without any prior notice. motorxplosion is not responsible for any compatibility errors; with its model due to errors in catalogs and / or prints of the manufacturers. Some products present in Motorexplosion are reserved exclusively for competitions and / or in any case may not be approved for use on the road (approved products expressly bear the wording "approved").
Goods Delivery and Responsibility
The goods are shipped carriage paid, the risk is to be considered borne by the customer from the delivery of the goods to the carrier from its warehouses. Upon delivery of the goods, the customer must verify the integrity and number of packages and, if they are not intact and / or tampered with, immediately contest them to the courier. In case of tampering, damage, shortages, etc. the recipient will be responsible for having a regular report of acceptance of any irregularities drawn up before the goods are collected and in the presence of the carrier; found and damage suffered. Once the packages have been collected, the customer must verify the quantitative and qualitative correspondence with what is indicated in the accompanying document (Tax Receipt or DDT). In case of discrepancy, the same must be reported on the same accompanying document and confirmed within seven days by fax or registered letter with return receipt. a Motorexplosion Shipments that are not collected or otherwise returned to the sender without the prior authorization of Motorexplosion will be charged to the customer who will be required to pay the cost of the same. Even if the packaging is intact, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing by means of fax or registered letter A.R. motorxplosion will not be held responsible for the results that customers obtain by using goods sold to them. Any complaints or disputes regarding a single delivery of goods do not release the buyer from the obligation to collect the remaining quantity of goods within the limits of the order or the commitment undertaken. The buyer renounces to propose exceptions without having previously fulfilled his obligations. Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared. The goods must be returned exclusively through couriers with tracking and signature request from the recipient who takes delivery of the package, shipped via DHL or BRT, any other service (without signature request upon acceptance of the package) or courier being used will not be accepted. We also offer the free return service by our courier at your home exclusively on sales made from the manufacturer company's list price, while if you purchase at discounted prices through our website Motorexplosion the return will be at your expense.
All orders placed via the internet (on the Motorexplosion site) or e-mail will be processed only after the order confirmation (sent by e-mail automatically at the time of placing the order and traceable by accessing your own reserved area of the Motorexplosion site with your own username and password). The timing is 5/15 working days, obviously we always try to do it as soon as possible, Only in rare cases can there be a further 15 working days exceptionally for problems. Furthermore, on some vehicles and motorcycles the items for sale are made specifically and in those cases there is no right of withdrawal, due to the special material for the customer. motorxplosion has the right to cancel or postpone, in whole or in part, orders following unexpected impossibility of supply due to force majeure that may occur at our suppliers. Such eventualities relieve us from obligations previously assumed with the acceptance of the order and exclude any request for compensation for damages against us, both direct and as compensation. Unless otherwise agreed, the delivery terms must be intended as indicative and do not bind Motorexplosion, which is not required to pay indemnity of any kind for any direct or indirect damage due to delivery delays or interruption or partial or total resolution of the supply. The cancellation of an order by the customer must take place strictly before the shipment in writing (by e-mail or fax) making sure that the latter is received by Motorexplosion in time (reading confirmation by e-mail, telephone confirmation for faxes) and there is a positive answer. For each canceled order already shipped, refused cash on delivery or material processed at our suppliers for special parts ordered at the customer's request, the customer will be charged for every single shipping cost related to the management of the same for breach of contract (lump sum amount equal to 80.00 Euro).
The goods supplied must be paid for with Cash, Bank Transfer, Cash on Delivery, Credit Cards and Paypal unless otherwise agreed in writing with Motorexplosion which reserves, at its sole discretion, the right not to proceed with the shipment of the goods. , even after accepting the order, to those customers who are out of credit, or with outstanding debt or, in dispute. The minimum amount for issuing an invoice to holders of a VAT number is € 50.00 + VAT, in case of lower amounts Motorexplosion reserves the right not to accept the order. The invoice must be requested at the time of placing the order.
The Right of Withdrawal
The consumer has the right, within a period of 14 calendar days from receipt of the goods, to exercise the right of withdrawal. This right consists in the right to send a registered letter within the first 14 calendar days to the Motorexplosion company indicating the wish to return it and exercise the return of the good, new, not used / installed / tested and with the original sealed packaging, purchased from seller (without specifying the reason) and in the consequent refund of the purchase price. The consumer has the right of withdrawal without any penalty and the only expenses charged to him are those relating to the return of the product and the first shipment incurred by the supplier (if we find damage to the product, a technician will be appointed to estimate the damage, deducting the price paid. by the buyer). It should be noted that in the case of prize operations in which the purchase of an asset is combined with another asset that is sold at a ridiculously low price or given as a gift, the right of withdrawal may be legitimately exercised with the return of both goods subject to the 'purchase, given the constraint of the accessibility of the property in promotion with respect to the first. In the case of promotions that include two or more goods and for which the promotion is
therefore the particular price or the particular discount applied exist due to a combined purchase, the right of withdrawal is exercised on all the goods subject to the promotion. The goods must be returned exclusively through couriers with tracking and signature request from the recipient who takes delivery of the package, shipped via DHL or BRT, any other service (without signature request upon acceptance of the package) or courier being used will not be accepted. We also offer the free return service by our courier at your home exclusively on sales made from the manufacturer company's list price, while if you purchase at discounted prices through our website Motorexplosion the return will be at your expense.
Methods and Times to Exercise the Right of Withdrawal
The right of withdrawal is exercised by opening a return request (RMA) from your Registered Customer area and by sending a registered letter within the first 14 calendar days of receipt of the goods. After receiving the return authorization via e-mail or registered mail, carefully pack the materials in order to protect the original packaging of the products from any damage, do not remove any writing or label, attach a copy of the RMA and return carriage paid to the address on the receipt - invoice (to be included in the package). Once the goods have been received and their condition checked, we will refund the sum by subtracting the costs of returning the product and the first shipment incurred by the supplier (if we find any damage to the product, a technician will be appointed to estimate the damage by deducting the price paid. by the buyer). Please note that shipping costs are charged to the customer, therefore cash on delivery or carriage forward packages will not be accepted. The refund will take place as soon as possible and in any case no later than 30 days from receipt of the notice of withdrawal, by bank transfer to the account you indicated or in other ways according to the payment method used at the time of the order. The goods must be returned exclusively through couriers with tracking and signature request from the recipient who takes delivery of the package, sent via DHL or Bartolini (BRT), any other service (without signature request upon package acceptance) or courier is not used. accepted. We also offer the free return service by our courier at your home exclusively on sales made from the manufacturer company's list price, while if you purchase at discounted prices through our website Motorexplosion the return will be at your expense.
The right of withdrawal does not apply in the case of supply of goods made to measure or clearly personalized or specially ordered at the customer's request (some models of exhausts and custom items not present in the catalog). On our site, most of the products you find enjoy the right of withdrawal; some items, however, although present both in our catalog and in that of the manufacturer, can only be supplied on order as; the same importer / producer imports / supplies and produces them only on order. Only these items do not enjoy the right of withdrawal, more information can be provided before purchase. If you are not firmly convinced of your purchase we kindly ask you not to order them.
motorxplosion is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services offered in the catalog published on the Motorexplosion website, even for delayed and / or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to Motorexplosion.
Limitation of Liability
motorxplosion will in no case be liable for any direct or indirect, punitive, particular, incidental or emerging damage (including, but not limited to, loss of business, income, gain, use, data or other economic advantage), in any way occurs, by action deriving from or connected to the use or outcome of the information available on this Site, even if Motorexplosion has been previously informed of the possibility of such damage occurring. The user agrees to indemnify motorxplosion from any claim for compensation that is based on or related to the use of the Site and not to sue it for such reasons. Out of stock are old stock mufflers that may have imperfections, signs etc. in rare cases, they are still guaranteed but no returns or complaints are accepted as the price is under profit.
For any dispute, the competent court contact email@example.com